A post by @BithumbOfficial on X.

Bithumb said it ranked first among digital asset exchanges in the Korea Productivity Center's 2026 National Customer Satisfaction Index (NCSI) survey, the first time the exchange has topped the category since it was added this year. The result follows two consecutive years in first place in the Korea Customer Satisfaction Index (KCSI) and this year's Brand Awards for virtual asset trading, giving Bithumb top marks across three separate customer and brand evaluations. The company attributed the triple crown to customer trust and said it will keep improving the usability and safety of its trading environment. The survey results are a reputational marker for South Korea's exchanges rather than a direct driver of trading activity, and no token prices, trading volumes, total value locked or market capitalization figures were disclosed.