Meta's Muse Can Now Make Calls On Your Behalf (If You Have A Paid Subscription)

Meta’s Muse AI agent can now place phone calls on behalf of users with a paid Muse subscription, handling reservations, appointment scheduling and hold times, Chief AI Officer Alexandr Wang said. The feature is limited to subscribers who receive additional tokens and extra capabilities under the paid tier. Meta Superintelligence employee Matt Schlicht said his agent waited about 15 minutes on hold with a Volvo dealership to get service-availability information and makes similar calls daily. The update pushes Meta’s assistant beyond text and chat into routine voice tasks, sharpening competition among AI agents that aim to automate personal errands. Watch for broader rollout beyond paid users, reliability across businesses and call types, and whether usage drives subscription conversions.