Decision affecting 850 people at aviation giant: Office work is shifting to India

Qantas will cut about 850 positions after agreeing to a deal with Accenture that shifts some office functions to India, with the first changes expected by mid-2027. The Australian carrier framed the move as part of its cost and efficiency push, though it did not disclose the contract's value. The decision matters because it shows how large airlines are using outsourcing to lower back-office costs while keeping core operations in-house. Watch for the pace of the transition, how many affected staff are redeployed versus made redundant, and whether the Accenture arrangement expands to other functions.