Access issue in Outlook, Teams and Microsoft 365: New statement from Microsoft

Microsoft’s Outlook, Teams and Microsoft 365 services remained disrupted after a widespread access outage that began on Thursday, November 12 and affected thousands of users across multiple regions. The company said it had made progress bringing infrastructure back online, but some remediation measures did not deliver the expected results and users continued to report access problems. The incident matters because prolonged outages of Microsoft 365 can interrupt email, collaboration and workplace productivity for businesses relying on the suite. Investors and customers will watch for Microsoft’s next status update on full service restoration and any explanation of the root cause.